Understanding Customers' Needs With Our Continuously Developing Operations…

Network Global Logistics' each member esteems understanding customers' needs, meeting expectations of customers offering high quality and innovative services thanks to continuous amelioration of our operational works and performance. IWithin the ISO 2001 Quality Management System, our core principles:

  • Customer-focused business approach,
  • Mentality based on continuous development and innovation,
  • Team work requiring processes,
  • Respect for human, reliability, consciousness and delegation of authority supportive structure,
  • Systems helping continuous employees' development,

    Aims sustainable development of our company's Quality Management System and this also constitutes our company policy.

    All verbal or written comments, recommendations and complains made by our customers are recorded. By examining them, we endeavor to find permanent solutions.


    Network Global Logistics Customer Services Unit's Goal Is To Meet Customers' Needs On Time And In Line With The Standards By Giving Particular Importance To Customer Satisfaction And Focusing Customers' Needs. For This Purpose We Provide You At Customer Services Unit:

  • Receiving service applications of the customers,
  • Tariffing,
  • Evaluating possible suggestions and comments of customers and fast solutions of them.


    Our Principal In Customer Satisfactıon Policy Is "Being A Customer-Focused Company". We Aim To Build Long-Term Relationship With Our Customers.

    Network Global Logistics, giving particular importance on quality every step of the delivered service with all branches and wide agency network and customer satisfaction, carries away its operations in all transportation activities.

    It adopts the customer-focused management system and customer satisfaction principle. It runs its works in line with the protection and development of quality standards, better service provide, so it invests according to the customers' needs and expectations. Furthermore, offering reliable, transparent and alternative implementations to maximize customer satisfaction, it undertakes the duty of meeting customers' need at maximum level..